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  Account Management
Meeting Schedule Program Descriptions
The Commercial Finance Association
 
Account Management Workshop

The Account Management Workshop is a comprehensive three-day program covering a variety of issues and topics specifically related to managing asset-based lending relationships. Effective communication, both external and internal, is stressed. Subjects include the account manager's role within a lending organization; due diligence; loan documentation; risk assessment and management; monitoring and managing cash and collateral; relationship management; participations and problem loans. By enhancing their awareness of all pertinent information regarding loan performance and client activity, participants are better prepared to make prudent lending decisions.

 
Recommended CPE Credits: 19
 
Recommended For

Account executives, relationship managers, loan officers, portfolio managers and others in the asset-based lending industry with day-to-day responsibility for client accounts. Participants should have from six months to two years of account management experience.

 
Course Content
 
Asset Based Lending and the Review Pipeline - Roles & Responsibilities

Nature of Asset Based Lending
   
Balanced vs. Collateral-driven
   
Generic terms
   
New Business Development
   
Underwriting
   
Field Examination
   
Credit
   
Account Manager's role

Skills for Effective Account Management

Communication
   
Time Management
   
Priority Recognition
   
Decision-making
   
Flexibility
   
Negotiation
   
Financial Analysis
   
Due Diligence

Loan Documentation & Due Diligence

Loan Purpose
   
Fraud Potential
   
Information Sources
   
Assessing & Mitigating Risk:
 
o Competitive
   
o Environmental
   
o Fraud
   
o Management Failure
   
o Regulatory
   
o Financial
   
Loan & Security Agreements
   
Covenants
   
UCC Filings
   
Representations & Warranties
Managing Cash & Collateral

Monitoring Client Activity
   
"Red Flags"
   
Taking Corrective Action
   
Avoiding Lender Liability
   
Daily Monitoring Techniques
   
Advance Requests
   
Communicating with Operations Dept.

Relationship Management

Oral & Written Communication
   
Listening Skills
   
Telephone Skills
   
Meetings
   
Negotiations

Participations

Lead vs. Subordinate
   
Inter-lender Management
   
Information Flow
   
Consent Restrictions
   
Termination Rights

Problem Loans

Identifying Problems & Taking Action
   
Restructuring
   
Workouts
   
Liquidations
   
Bankruptcy

Current Industry Trends

Commercial Finance Association
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New York, NY 10122
P: (212) 594-3490 • F: (212) 564-6053 • Email

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